Return & Refund Policy
Last Updated: September 8, 2026
At Skeyou’s Hair Growth, we want you to be satisfied with your purchase.
Returns
Because our products are personal-care and hair-care products, we generally do not accept returns of products that have been opened or used for health and hygiene reasons.
If you receive the wrong product, a defective product, or a product that was damaged during shipping, please contact us within 7 days of delivery.
Please include your order number and clear photographs of the product and packaging.
Refunds
If your return or refund request is approved, we will provide instructions for the next steps.
Approved refunds will be issued to the original payment method. Please allow your bank or payment provider additional time to process the refund.
Non-Refundable Situations
We cannot guarantee refunds for:
- Products that have been opened or used
- Products purchased from unauthorized sellers
- Incorrect shipping addresses provided by the customer
- Orders that were refused or abandoned by the customer
- Normal differences in hair results from person to person
Exchanges
We may offer an exchange or replacement for products that arrive damaged, defective, or incorrect.
Contact
For questions about returns or refunds, please contact us through the contact information provided on our website.
